Refund Policy

We can only offer a refund if your product is faulty

At Leather Hooks we work tirelessly to ensure our customers are 100% satisfied with their purchase. We recommend you read the product descriptions thoroughly and take note of size details and colour. If you have any queries please contact us before processing you order. Change of mind: Please choose carefully when ordering as refunds are not given when you have simply changed your mind. We recommend you make careful selections and preview your shopping cart items to ensure they are correct before proceeding to checkout. This includes failure to enter discount codes correctly or entering the wrong payment method. Once you have processed your order it cannot be cancelled, modified or refunded. Please ensure if you have any issues with discount codes you contact our team BEFORE processing your order. *Due to the nature of cowhide, small marks, slight discolouration and scars that occurred in nature are not classified as faults. These should be both expected and welcomed for authenticity. Can’t find what you’re looking for:

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